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We run the following public or in-house training courses:
We can also tailor courses to your specific needs and run them in-house
covering topics such as:
Roster systems
 | Continuous operations (24/7) |
| Semi-continuous operations (24 hours per day but not 7 days a week) |
| Discontinuous operations (not 24 hours per day but up to 7 days a week) |
| Standard shift patterns |
Workload analysis
| Static work |
| Schedule / timetable related work |
| Variable work |
| Float work |
| Standards, quality, service levels |
| Seasonality |
| Day-to-day variability |
| Calendar month variability |
| Business demand profiles |
| Workload fluctuations during the day |
| Skills |
| Grades |
| Locations |
| Multi-functionality |
Assessment of current rosters and development of business case for change
| Comparison with workload to identify surplus and shortfalls |
| % Utilisation |
| Costs – basic, shift pay, overtime, NI, pension |
| % Absence – holiday, sickness, training |
| Impact of lengthening or shortening working week |
| Impact of lengthening or shortening working day |
| Traditional or Annual Hours approach |
Annual Hours feasibility
| Calculations |
| Gross hours |
| Net hours |
| Applicability |
| Predictable variations in demand, for example, seasonal working |
| Unpredictable patterns of demand |
| Stable pattern of demand across the year, for example, 24/7 team working |
| Costs – comparison with current costs |
Shift options
| Shift lengths |
| Short versus long shifts |
| Part-time shifts (eg. 4 hrs) – covering peaks, mealbreaks |
| Full-time staff / part-time staff |
| Absence cover |
| Interchangeability of cover with other areas |
| Mealbreak cover |
| Overtime implications |
| Identify suitable shift start and finish times |
| Current number of staff or ideal number of staff - shift levels to
efficiently match workload |
| Teams, skills, grades |
| European legislation on working time |
| Calculate number of staff required |
| Costing – basic, shift pay |
| Comparison with current costs |
Roster options
| Rosters to generate required shift levels |
| Absence cover (holiday, sickness, training etc) |
| Teams |
| Skills |
| Grades |
| Contractual constraints (eg. 38 hours per week or 1700 hours per year net
of holiday) |
| European legislation on working time |
| Social constraints, for example:
| frequency of weekends of |
| proportion of weekends off |
| maximum number of consecutive nights |
| rotating shifts within blocks (ie. "continental" style) or
blocks of the same shift |
| minimum number of rest days after nights |
| maximum number of consecutive shifts |
| minimum number of consecutive rest days |
| proportion of nights |
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Presentation of rosters
| Employee reps – feedback and refinement |
| Individual or team calendars |
| Projection of rosters over their rota "cycles" showing:
| shift levels each day |
| shift totals for each individual or team |
| individuals or teams rostered on each shift each day |
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Implementation of Rosters
| RotaView – software developed by Resource Analysts Ltd
| design of rosters |
| administration |
| network or stand-alone computer |
| installation and training provided |
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| Transition from old roster to new
| minimise disruption to individuals |
| take account of pre-booked holiday or training |
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| Individual calendars |
| Holiday planning |
| Day-to-day management |
| Overtime allocation |
| Sickness management |
Contact
Resource Analysts Ltd
Tel: +44 (0)1273 202880
Email: info@rostering.co.uk
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